We put delicate thought and detail into every creation we make. We only accept returns or offer refunds in cases of items damaged during delivery or incorrect custom items. If you have any issues with your order please contact us directly and we can ensure everything is taken care of.

We offer the highest quality shipping options available to ensure swiftness and quality. Our products are made with high quality ingredients that are best used as soon as possible; therefore, we use the fastest shipping to ensure you get it right away!

If you are located outside of the United States, please contact us directly before purchase to discuss shipping and timeframe options. 

We proudly  create our products with the earth in mind. This means that we use many one-of-a-kind containers for some products such as candles. Our ingredients will always remain the same regardless of container but many candles come in repurposed items that cannot always be matched.

We offer numerous payment options, including ShopPay Installments. Shop Pay offers the option to pay for your order in full at checkout, or to pay in installment payments for orders from 50 USD to 17,500 USD.

You can choose between the following installment payment options at checkout: Four, biweekly, interest-free payments, for orders from 50 USD to 999.99 USD. Monthly payments for orders from 150 USD to 17,500 USD. Monthly installment orders are interest-bearing from 10 to 30% APR, and may be paid in three, six, or twelve months depending on the purchase amount. Learn more here. 

Our products are made with the fresh organic ingredients, created deep in the heart of Oklahoma. Because this region is prone to high temperatures, we offer the best shipping options to ensure your products arrive in ideal condition.

- If you have a product that appears to be melted, start by putting it in the fridge and/or freeze to allow the natural oils to cool. 

- If you have a product appears broken or leaked substantially, please contact us quickly so we can assist as soon as possible. 

This site does not provide medical advice or offer medical interventions. It is intended for informational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. Never ignore professional medical advice in seeking treatment because of something you have read on BroomstickandCandle. If you think you may have a medical condition, immediately call your doctor/dial 911.

Our apothecary offers an enormous selection of ingredients that are often stored in common areas. If you have a specific allergy, please contact us before purchase to see how we can accommodate your needs or customize a product.